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Converged Telephone & VoIP Systems
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Converged Digital/IP Systems
The XTS-IP telephone system takes the best of both worlds and combines them – traditional
digital telephony and Voice-over-IP (VoIP) “converged” technology, to deliver a
total communications platform that is loaded with possibilities.
With the Vertical/Vodavi XTS-IP communications system, you can start by choosing just a few
VoIP applications while staying firmly grounded with traditional technology, or
you can opt to make every device on the system a VoIP device.With the XTS-IP, you
choose your own path to take your business to the next level of technology and success! |
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VoIP Telephony
Vertical/Vodavi's Telenium IP is a 100% VoIP communications solution. It looks like network gear because it IS network gear. Residing totally on the Local Area Network (LAN), Telenium IP provides the flexibility and ease-of-use required for today's technology hungry business. A single master processor can support up to 250 stations, and multiple processors can be networked together for seamless system expansion. |
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Voicemail/Unified Messaging Systems
PathFinder is Vertical/Vodavi's most sophisticated and complete messaging system. More than just voice mail, PathFinder is a powerful Windows-based messaging platform that allows workgroups to share voice, fax, and e-mail messages using their desktop computers and standard e-mail applications. Desktop Call Control (DCC) allows users to prioritize and route incoming calls accordingly. Text-to-Speech allows travelers and mobile workers to access and respond to e-mails by telephone. With PathFinder, the phone, the computer and the person converse, allowing its users to become productive in new and ever-changing ways. |
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Call Center ACD Systems
Whether your customer service function is comprised of individual employees, single or multiple workgroups,
or agents within a larger call center environment who are located at one or more locations, Vertical/Vodavi’s Discovery Manager and ACD (Automatic Call Distribution) System Software solutions interface with most Vertical/Vodavi telephone systems to tie together employees that share common call related activities to help you maintain and improve customer relationships. |
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